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PANDUAN E-LEARNING
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EBM503-Manajemen Kualitas-KH010-7228
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SEMESTER GANJIL 2019/2020
Fakultas Ekonomi dan Bisnis
Manajemen (19-1)
20191EBM503HKH010
General
MANAJEMEN KUALITAS
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Total Quality Management (TQM)
Quality Function Deployment (QFD)
Budaya Mutu
Cost of Quality (COQ)
Pengkayaan
Benchmarking
Implementasi TQM
Alat Kualitas (Tools of Quality)
Statistic Quality Control (SQC)
Continous Process Improvement (CPI) dan Gugus Kendali Mutu (GKM)
Analisis Penyimpangan dan Capability Process (CP)
Kepuasan Pelanggan
Sistem dan Penghargaan Manajemen Kualitas
Studi Kasus Manajemen Kualitas (1)
Studi Kasus Manajemen Kualitas (2)
Total Quality Management (TQM) ►
20191EBM503HKH010
General
2 September - 8 September
9 September - 15 September
16 September - 22 September
23 September - 29 September
30 September - 6 October
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